Privacy Policy

Effective Date: 08/09/2023

  1. Introduction

Welcome to the Privacy Policy for Symmetry Pilates. We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our Pilates booking system on our website.

  1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you use our booking system, we may collect personal information such as your name, email address, phone number, and payment information.
  • Booking Information: We collect information related to your Pilates session bookings, including dates, times, instructors, and preferences.
  • Device and Usage Information: We may collect information about your device and how you interact with our website, including IP address, browser type, and pages viewed.
  1. How We Use Your Information

We use your information for the following purposes:

  • To process and confirm your Pilates session bookings.
  • To communicate with you about your bookings and provide updates.
  • To improve and personalise your experience on our website.
  • To analyse and track website usage and performance.
  • To comply with legal and regulatory obligations.
  1. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: We may share your data with third-party service providers who assist us in providing our booking system services, such as payment processors and email service providers.
  • Legal Compliance: We may share your information to comply with legal or regulatory requirements.
  1. Data Security

We implement security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. While we strive to protect your data, please be aware that no method of transmission over the internet or electronic storage is entirely secure.

  1. Your Choices and Rights

You have the following choices and rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to legal obligations.
  • Opt-Out: You can opt out of receiving promotional emails from us by following the instructions in the emails.
  1. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website with the effective date.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at sam@symmetrypilates.co.uk.

By using our Pilates booking system, you consent to the terms of this Privacy Policy.

  1. Litespeed Cache

This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily.Please see https://quic.cloud/privacy-policy/ for more details.

Last updated: 08/09/2023